Terms & Conditions

These are the standard terms and conditions of John Horsfall & Sons Ltd, trading as John Horsfall, which provides in-flight textile products and passenger comfort items to the airline industry.

Please read through the following terms and conditions that relate to your use of the John Horsfall website. By continuing to use the website and use our services, this indicates your acceptance of these terms and conditions.

If you have any queries about the terms and conditions, please contact us and we’ll be very happy to help you.


This website and all website content is copyright of John Horsfall & Sons Ltd, trading as John Horsfall © John Horsfall, 2019. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  1. you may print or download to a local hard disk extracts for your personal and non-commercial use only.
  2. you may copy and provide the content to other individuals for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our expressed written permission, distribute or commercially exploit the content. Nor may you publish it on any other website.

Accuracy of information

The product information outlined in this website is provided for general information only, John Horsfall is not responsible for any inaccuracies in product descriptions. Product information is subject to change without notice.

The photos of products on the website and in the product catalogue or for guidance only, please note that the colour of products delivered may differ from those shown online. There may also be colour variation in the screen and graphics cards used on your computer or other device, when compared to the original product used in the photographs. They may also be unavoidable colour variances between different batches of the same product.

If you have any concerns or queries, please confirm specification details of items you wish to order by contacting the John Horsfall team.


John Horsfall does not guarantee that use of this website will be compatible with all hardware and software which may be used by visitors to the site.

We will be under no liability to you whatsoever whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise for any injury, death, damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused arising out of or in connection with the use of this website or the use, accessing, downloading or relying on any information or other materials contained in this website, including, without limitation, as a result of any computer virus.

These Terms and Conditions do not exclude our liability (if any) to you for personal injury or death resulting from our negligence, for fraud or for any matter which it would be illegal for us to exclude or to attempt to exclude our liability.


Please see our Privacy policy.

Complete agreement

These Terms and Conditions (including the Privacy policy referred to in clause 10) contain all the terms which you and John Horsfall has agreed in relation to your use of this website.


These Terms and Conditions and any contract issued by John Horsfall is governed by the law of England. The customer submits to the jurisdiction of the English courts. Customers should not rely on any representations made by staff of the Company as they do not form part of the Contract.

Version: These terms and conditions were last updated in January 2019.